Wednesday, 5 June 2013

CLMD Training Directive Component - Project Sales

The Focus on Comprehensive and in-Depth training is the hallmark of our Division’s Strength.  As such, the training program becomes the CORNERSTONE and BEDROCK on which we build up New Associates, as well as enhancing the skills sets of Cross-Over Agents.

The Training Program first and foremost seeks to give a new associate an all-round, holistic picture into the world of real estate.  This allows the associate to identify and pursue real estate opportunities that present themselves.  Knowledge here is the key.  Knowledge or the ACCESS to knowledge allows the exploitation of given opportunities and this here is the key driver for the purpose of training.

The Training Program (Classroom)

In CLMD, the broad training structure as defined in 2012 has been broadly classified into 4 domains:

1.      Project Sales
2.      Private Resale/Rentals
3.      HDB Resale/Rentals
4.      Industrial/Commercial

Each of the above domains is headed by a Division Head that has extensive expertise and experience in the respective domains.  This allows for maximum efficiency during training and the sharing of valuable knowledge via direct interaction with them.

The training cycles runs for approximately:

Projects 6-8 Weeks
Resale/Rentals 2-4 Weeks
HDB Resale/Rentals 2-4 Weeks
Commercial/Industrial 4-6 Weeks

In this 13 Week Cycle, New Associates are given a broad based foundation in ALL aspects of Real Estate to allow them to best select the field that best suits their interest, and for subsequent training cycles to further on the depth of their understanding.

The Training Program (Field Work)

Supplementary to the Classroom sessions as above, periodically, New Associates may elect to join the Division Field Teams on Projects, either as mobile Hypers, or as Project Core Teams.
These Division Field Teams comprise of Associates drawn from the same Division, and personally led by Team Managers from the same Division.  This close relation between Team Managers and Associates within the Division makes for direct mentoring and open sharing work relationships to maximise the closing rate for New Associates.

The Mobile Field Division’s focus is in
A)     Direct Mentorship and
B)     Teamwork in the Hyping, Telemarketing and
C)     Showflat Presentation


A.     Project Sales

1.      Pre-Launch Activities
-        Agent Briefing
-        Assembly of Sales Kit Components
-        Comparative Market Analysis
-        Hyping/Prospecting/Marketing Activities

2.      Presentation Techniques
-        Offsite Presentation
-        Showflat Presentation

3.      Cheque Collection / Closing Technique
-        Presenting and securing the EOI
-        Closing Procedure for Preview
-        Closing Procedure for Active Project
-        Negotiation for Project Closing

4.      Managing Buyer Expectations Till S&P Signing
-        Liasing and Securing of Bank Loan
-        Liasing and Setting Lawyer Appointment
-        After Sales Service if Applicable

5.     Building a Life-Long Business with Your Client
-        Subsales
-        TOP Sales
-        Rentals

6.      Managing the Property on Behalf of Your Landlord
-        “Be a one-stop solution for all your landlord’s requirements”
-        General Repairs
-        Cleaning
-        Handover and Takeover of Unit

7.     Investment Approaches to Project Sales
-        Computation of Rental Yield
-        Computation of Capital Appreciation
-        Computation of Return on Investment
-        Selection of Benchmark
-        Analysis of Results
-        Adjustments and Conclusions

8.      Project Selection Strategy, GTA Approach
-        Assessment of Projects for feasibility for Core Team / Hyping
-        Tailoring Marketing Approach to Short/Mid/Long term approach

9.      Advanced Group Leader Training
-        Leadership 101
-        Building and Leading the Team In The Field
-        Planning and Executing Marketing Activities


Best Regards,
Mervin Tang
Group Director
Division Lead Trainer, Project Sales
CEA Reg No. : R030951Z
Huttons Asia Pte Ltd

Mobile: (65) 9184 0208 
Website: http://www.SGrealestate.sg
Sales Enquiry: mervintang@SGrealestate.sg

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